The Proactive IoT Operations Plan gives your team the visibility, security, and control needed to prevent issues before they impact customers. By combining continuous monitoring, extended incident response, and expert guidance, this service helps you keep infrastructure healthy, reduce firefighting, and stay focused on product growth. With regular security and health checks, firmware update support, and success reviews, you gain confidence that your IoT operations are reliable, secure, consistent, and always improving.

"The team at Green Custard highly capable and expert in their field of work. They deliver with excellent customer engagement and attention to detail and their work is underpinned by strong process and project management. Their focus on CX shines through in all interactions with them.”
Mark Slack, Global Product Manager, Martin Engineering 10/10

“Always a pleasure to work with; very straightforward and always felt like talking to an extension of our own team. An actual example of 'partners' rather than suppliers.”
Michael Brandon, Head of IT, Pirate Studios